As a Branch Manager, you will be responsible for overseeing all aspects of the Bacon Universal Maui branch's operations, including sales, customer service, staff management, and financial performance. You will play a key role in driving revenue growth, ensuring customer satisfaction, and maintaining operational efficiency.
- Sales and Business Development:
- Develop and implement strategic plans to achieve sales targets and expand the customer base.
- Identify market opportunities and trends to capitalize on growth potential.
- Foster strong relationships with key clients and partners to drive business growth.
- Monitor sales performance and implement corrective actions as needed.
- Operations Management:
- Oversee day-to-day operations of the branch, ensuring efficiency and adherence to company policies and procedures.
- Manage inventory levels and optimize stock to meet customer demands.
- Coordinate with other departments such as logistics, service, and finance to streamline operations and enhance customer experience.
- Implement quality control measures to maintain the standards of products and services.
- Staff Leadership and Development:
- Recruit, train, and supervise staff, providing guidance and support as needed.
- Set performance goals and conduct regular evaluations to assess individual and team performance.
- Foster a positive work environment that encourages teamwork, collaboration, and professional growth.
- Address employee concerns and resolve conflicts in a timely and constructive manner.
- Customer Service:
- Ensure high levels of customer satisfaction by promptly addressing inquiries, concerns, and complaints.
- Monitor customer feedback and implement improvements to enhance the overall customer experience.
- Establish and maintain strong relationships with customers to promote loyalty and repeat business.
- Financial Management:
- Develop and manage the branch budget, closely monitoring expenses and revenue targets.
- Analyze financial data and performance metrics to identify areas for improvement and cost-saving opportunities.
- Prepare regular financial reports and forecasts for senior management review.
- Implement pricing strategies and promotions to maximize profitability while remaining competitive in the market.
Qualifications:
- Bachelor’s degree in business administration, Management, Engineering, or a related field.
- Proven experience in a managerial role within the heavy machinery industry, with a strong track record of achieving sales targets and driving business growth.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Strong analytical and problem-solving abilities, with a keen attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Knowledge of heavy machinery products, industry regulations, and market dynamics.
We are an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, national origin, gender, gender-identity or gender expression, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other legally protected status.
Maui
