The Warranty Administrator prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

Essential Functions:

• Assist with administering warranty claims and recovering all possible reimbursements for warranty repairs.
• Responsible for day-to-day recording and processing of warranty claims.
• Processes all warranty paperwork to ensure proper documentation.
• Reviews and processes warranty claims in a timely manner in accordance with warranty policy Responsible for collecting data from technicians, communicating with the customer, processing warranty claims, tracking parts, and assessing warranty coverage limits.
• Log all necessary warranty info in shared service log.
• Answer emailed warranty inquiry request forms as necessary.
• Work closely with service writer on all open claims.
• Assists with any clerical needs as directed.
• Other duties as assigned.

Knowledge, Skills and Abilities:

• High School Diploma, GED, or equivalent
• Must be proficient with Microsoft Office Software.
• Hard worker with ability to complete time sensitive work based on self-initiative with minimal supervision.
• Excellent communication and organizational skills

We are an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, national origin, gender, gender-identity or gender expression, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other legally protected status.